SHIPPING AND RETURNS
THE SHIPPING DEALIO
We strive to provide the fastest shipping online. Most items can be delivered with 24hour turn around if required. Orders will be shipped Monday – Friday by 4pm each day. Typically we ship out the same or next business day.
If you require next day postage, please ensure you select “Express Postage” when selecting your shipping mode. We charge a small premium for Express as we need to process the order on the same day to ensure it gets to you on time. Express Post orders must be submitted prior to 4pm to be received the next day. Express post time frames can be found on the Australia Post website, please check to confirm next day delivery eligibility.
We use Australia Post for all international Shipping. Tracking Numbers will be supplied where applicable.Â We do not add on any additional charges, shipping rates are exactly that from Australia Post. We do not lower the value on international packages and you are required to cover any additional fees, taxes or duties your country or customs may charge.
SUPER SIMPLE RETURNS & EXCHANGES
We are committed to providing our crew with the best quality products and service available. If for some reason you are not satisfied with your product you may return it within 30 days for a refund, exchange or store credit.
We will only accept returns on items that are as new, unworn, and unopened (unless faulty). We cannot accept returns or exchanges on items that have been installed or damaged (eg, clamp marks on handle bars or electrical with cut wires).
When returning items back to us, please ensure that they are well packaged as any items damaged in shipping due to improper packaging can not be refunded or exchanged. You are required to cover the cost of shipping (yeah we know that sucks so we'll do our best to help). All refunds or credits will be credited the purchase price and not including shipping via the same method that you initially paid for the order (Eg Credit Card, Cash or Paypal.).